The DWC is the vehicle for ongoing workforce development and dissemination of information regarding best practices for mental health, intellectual and developmental disability and substance use disorder service deliver, along with other areas of healthcare. DWC was created by the Detroit-Wayne County CMH Agency (D-WCCMHA), now the Detroit Wayne Mental Health Authority (DWMHA) in 2006 to promote System Transformation through workforce development.
DWC is a single-source provider of products and services for mental health professionals, healthcare organizations and the community. With extensive knowledge and experience in the field of behavioral and mental health, combined with expertise in continuing education and business/administrative solutions, DWC is uniquely equipped to offer high-quality content and services for the purpose of compliance assurance, improved organizational management, and the overall professional development of healthcare workers. DWC helps professionals to stay competitive, organizations to have more insight and the community to be more educated.
Training lies at the core of DWC's service offerings. Our courses are carefully crafted from a vast library of professionally created content, resulting in a quality training that not only provides certification and licensure opportunities, but also an efficient and effective transfer of knowledge for professional growth. Training is available both online for convenient access from anywhere users can log in, and on existing, professionally designed training courses or DWC can create customized training and curriculums to fit the needs of individual organizations.
Among DWC's most powerful and impactful solutions are those for staff management and business support. Our products enable healthcare organizations to better and more easily manage, track and report on their workforce's professional development and compliance status. With our intuitive, online-based management solution, organizations can log in and see detailed, sortable information regarding employee certification, licensure and compliance. The result is easier access to information, improved insight and better reporting for management as well as increased productivity, more qualified staff and improved customer satisfaction for organizations.
Helping healthcare organizations to better meet the needs of their employees and patients is the goal of DWC's professional support services. We offer a full array of both strategic and tactical solutions that enable organizations to realize increased ROI from their business, marketing and operational efforts. From industry-specific consulting services, to video production, to help with event planning and materials, DWC provides a one-stop resource for organizations looking to get the most from their mental health units and divisions.
In addition to providing products and services for mental health professionals, DWC also offers classes and informational resources for the community. We help educate and counsel on matters regarding parenting, child development, substance use and more. Our commitment to improving the lives and wellbeing of those around us, either directly through DWC resources, or indirectly through healthcare providers, underlies everything we do and the overall mission of DWC.
DWC is a non-profit organization developed by health and human service professionals. Our mission is to be a leader in providing quality education through training and informational resources for health professionals and to be a trusted source of management and business solutions for healthcare organizations. By supporting the healthcare workforce, DWC helps to ensure quality and consistent care for consumers and their families who receive mental health, developmental disability, substance use and healthcare services. DWC is dedicated to improving the competency and retention of the healthcare workforce.
The following three elements, together, enable the development of a marketplace of best practices by forming a system which incorporates new knowledge, improves performance and creates a mechanism for the institutionalization and maintenance of best practices throughout Detroit and Wayne County: