What information do we collect?
We collect information from you when you register on
our site, place an order, respond to a survey or fill
out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, phone number, credit card information or other information.
For what purposes do we use your information?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- To process transactions.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails.
- The email address you provide for order processing, may be used to send you information and updates.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each promotional email.
How do we protect your information?
We implement a variety of security measures to
maintain the safety of your personal information when
you enter, submit, or access your personal
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to meet NACHA compliance.
Yes (Cookies are small files that a site or its
service provider transfers to your computer's hard
drive through your browser (if you allow) that enables
the sites or service providers systems to recognize
your browser and capture and remember certain
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We also may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the
necessary precautions to be in compliance with the
California Online Privacy Protection Act. We,
therefore, will not distribute your personal
information to outside parties without your
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their account and going to the 'Edit Profile' page.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Cancellation and Refund Policy
Cancellations must be received in writing no later than 7 days prior to the training by email in order to obtain a full refund. If cancellation is received less than 7 days prior to the training, no refund will be issued.
Substitutions are permitted at any time. No shows will be billed at the same rate. The registration fee for this event is forfeited if registrant does not attend event. As a courtesy to the planners, written notice of your intent not to attend is appreciated. That notice can be made by e-mail .
Cancellation of Membership
We will continue your membership as long as you wish without interruption, unless you tell us otherwise. At the end of your initial term (a period of one year), and before the start of your new term, we will simply charge your credit card at standard current rate. Should terms or rates change, we will notify you in advance. If we cannot charge your credit card we will send you a notice for your renewal.