DWC Policies
Abuse & Neglect
To indicate and identify the appropriate actions that must be taken when there are allegations of violations abuse and neglect.
Download >> A link to a pdf file is present. 
A link to a pdf file is present.
Change in Type of Treatment
To provide standards to be followed to ensure that recipients receiving Authority-contracted services are involved and informed of the treatment plan and/or support plan developed as the Individual Plan of Service using a person-centered planning process, including changes in treatment.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Communication & Visits
To provide standards to be followed to ensure that recipients receiving Authority-contracted service have unimpeded, private and uncensored communication with others by email and telephone and to visit the persons of his or her choice.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Complaint Resolution
To ensure any investigation of alleged rights complaints will be performed in a manner that protects the rights of all parties involved and all reports of investigative findings will meet standards to assure timely and effective resolution of substantiated rights violations.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Comprehensive Examinations
To provide standards to be followed to ensure that recipients of Authority-contracted services receive the examinations required.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Consent to Treatment & Services
To provide standards to be followed to ensure informed consent is obtained from the recipient or their legal representative and documented in writing prior to the receipt of mental health services.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Disclosure of Confidential or Privileged Information
To provide policy direction to ensure that information in the record of a recipient, and other information acquired in the course of providing mental health services to a recipient, shall be kept confidential, shall not be open to public inspection, and shall be disclosed only in the circumstances and under the conditions set forth in law and in this policy.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Family Planning
To provide standards to be followed to ensure that recipients of Authority-contracted services have information regarding health and family planning services.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Fingerprinting, Photographing, Audio-Taping, Use of One-Way Glass
To provide policy direction for fingerprinting, photographing, audio-taping, or viewing through one-way glass, of a recipient.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Freedom of Movement
To provide standards to be followed to ensure that recipients of Authority-contracted services shall not have their freedom of movement restricted more than is necessary to provide mental health services, prevent injury or prevent substantial property damage.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Medication Procedures
To provide policy direction for the Authority, MCPN's, contractors, and their subcontractors to ensure that medication shall be prescribed, dispensed, administered, and monitored in a safe manner with established standards of practice.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Personal Property & Search
To provide policy direction regarding a recipient's receipt, possession, use of personal property, and rights with regards to search of his/her person, property of living area.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Qualifications & Training for Recipient Rights Staff
To provide policy direction for the Authority and Recipient Rights Satellite Offices to ensure that recipient rights staff have appropriate qualifications and training.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Recipient Rights Appeals
The purpose of this policy is to establish policy direction for handling appeals of Recipient Rights summary reports to assure all recipients and those acting on their behalf are afforded due process including its essential elements of notice and an opportunity to be heard by a fair and impartial decision-making entity.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Resident Funds
To provide policy direction for a resident's receipt, possession and use of personal funds.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Resident Labor
To provide policy direction to ensure that residents of Authority contracted services have work experiences having a defined and appropriate relationship to individual treatment and habilitation needs and that exploitation of residents does not occur.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Right Staff Complaints
To establish policy direction to ensure that employees of the Office of Recipient Rights will be protected from any form of pressure, coercion or influence that could interfere with the impartial, even-handed and thorough performance of their duties.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Right to Entertainment Materials, Information & News
To provide policy direction to ensure that recipients of Authority-contracted/subcontracted services shall not be prevented from obtaining, at personal expense, reading/viewing/listening material.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Services Suited to Condition in the Least Restrictive Setting
To provide policy direction to ensure that each recipient of Authority-contracted services receives services suited to his/her condition in the least restrictive setting.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Treatment by Spiritual Means
To provide policy direction to ensure that treatment by spiritual means in accessible to recipient.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Treatment with Dignity & Respect
To provide policy direction for the Authority, MCPNs, contractors and their subcontractors to protect and promote the dignity and respect to which all recipients of mental health services, and family members of those recipients, are entitled.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Use of Restraint
To provide policy direction to ensure that recipients of Authority-contracted services at all Authority programs or sites are not placed in restraint unless where permitted by statute and Authority policy.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Use of Behavior Treatment in Community Mental Health Settings
This policy is intended to give direction to the required Behavioral Treatment Plan Review Committees to appropriately oversee access to and implementation of behavior treatment techniques.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Use of Psychotropic Drugs
To provide policy direction for Authority MCPNs contractors and their subcontractors to ensure that psychotropic drugs shall be prescribed, subject to signed written informed consent by a qualified licensed physician and shall be limited to the treatment of substantiated disorders of mood, thought and behavior.
Download >> A link to a pdf file is present. A link to a pdf file is present.
Use of Seclusion
To provide policy direction to ensure that recipients of Authority-contracted services at all Authority programs or sites are not placed in seclusion unless where permitted by statute and Authority policy.
Download >> A link to a pdf file is present. A link to a pdf file is present.